Payment Policy

1. Accepted Payment Methods

At GitedelabonNechere, we accept the following payment methods:

  • Credit Cards (Visa, MasterCard, American Express)
  • Debit Cards
  • Electronic Bank Transfers
  • PayPal
  • Apple Pay
  • Google Pay

2. Pricing and Currency

All prices on our website are listed in Canadian Dollars (CAD). For international customers, currency conversion rates will be applied by your payment provider at the time of purchase.

  • All prices include GST/HST where applicable
  • Additional provincial taxes may apply based on delivery location
  • Shipping costs are calculated separately at checkout
  • Bulk order discounts may be available for qualifying purchases

3. Deposit Requirements

For certain services and large orders, we require a deposit to secure your booking:

  • 50% deposit required for all event decoration services
  • 25% deposit for custom orders over CAD 500
  • Full payment required for standard product purchases
  • Deposits are non-refundable within 48 hours of the event date

4. Payment Timeline

Our payment schedule is structured as follows:

  • Initial deposit: Due at time of booking
  • Remaining balance: Due 7 days before event date
  • Rush orders: Full payment required at time of booking
  • Standard products: Full payment required at checkout

5. Security and Privacy

We prioritize the security of your payment information:

  • All transactions are processed through secure, encrypted connections
  • We do not store credit card information on our servers
  • Payment processing complies with PCI DSS standards
  • Personal information is protected as per our Privacy Policy

6. Billing Issues and Disputes

If you encounter any billing issues:

  • Contact our customer service team immediately at +1 403-200-2215
  • Email billing inquiries to ask@gitedelabonnechere.com
  • Provide order number and detailed description of the issue
  • Response guaranteed within 24 business hours

7. Cancellations and Refunds

Our cancellation and refund policy includes:

  • Full refund available for cancellations 14+ days before event
  • 50% refund for cancellations 7-13 days before event
  • No refund for cancellations within 48 hours of event
  • Force majeure situations handled on case-by-case basis

8. Special Payment Arrangements

For corporate clients and large events:

  • Custom payment plans available for orders over CAD 2,000
  • Corporate billing accounts available upon request
  • Volume discounts for recurring events
  • Special arrangements must be confirmed in writing

9. Contact Information

For payment-related inquiries:

  • Company Name: GitedelabonNechere
  • Phone: +1 403-200-2215
  • Email: ask@gitedelabonnechere.com
  • Address: 117 7 St NE, Calgary, AB T2E 4B8, Canada
  • Business Hours: Monday-Friday 9:00 AM - 6:00 PM MST